These pieces are made with quality materials and craftsmanship. It is meant to be worn regularly and enjoyed. Please review the product care guidelines below to give your pieces a happy, long life.

PRODUCT CARE GUIDELINES

Gold:  If the piece doesn't have any enamel, pearls or stones, it can be cleaned in an ultrasonic cleaner, steamer or simply with a mild soap and water.  A soft toothbrush and running water can be helpful to loosen debris that gets caught in areas of openwork. Whatever method you choose, just be gentle. Finishes will evolve over time (shiny metal becomes more dull, brushed metal becomes more satiny) but can usually be restored if desired. 

Enamel:  Vitreous enamel is a mixture of lead and glass that has been fused to a metal surface. It is quite hard, durable and it can get wet and will not fade. However, care should be taken to avoid extreme impact (just as you would with a stone). Clean gently with a soft cloth, warm water and mild soap. Enamel pieces can be lightly steamed as well. 

Diamonds: Pieces with diamonds can be gently cleaned with mild soap and water, using a soft toothbrush. A jeweler can also steam clean your pieces. 

Pearls: If pearls ever need to be cleaned, use a very soft, dry cloth to wipe them.  If you need to add a little moisture, do not submerge them, just use a lightly moistened cloth.  Take care to avoid pearls when cleaning the surrounding metal with polishing cloths and compounds. 

Silver: We mostly use tarnish resistant silver. However, over time your piece may lose its shine or show some tarnish, but it can always be restored to former glory. We particularly love Sunshine Cloths for this, but a silver polishing paste and a soft cloth or toothbrush can also do the job. Make sure you thoroughly dry the piece before storing. Anti-tarnish papers and pouches are also helpful for long terms storage.

In General:

  • Remove jewelry when cleaning, crafting, gardening, home-improving - anything that risks exposure to solvents or high impact is best avoided.  
  • While these pieces are made with daily life in mind, it's generally a good policy to not swim, sleep or shower in your jewelry to avoid loss, unnecessary scratching, build-up of skincare products, etc.

REPAIRS:

If you need a repair, please contact us and we will determine the best solution together depending on the nature of the repair/damage, amount of time since purchase, feasibility of returning the item to us versus visiting a local jeweler, etc. In some cases, we will repair the item for free, in others there may be a fee.  Each repair will be addressed individually.